CUSTOMER SERVICE

In a continuing effort to serve its customers’ needs, EPIC Response is pleased to announce that Wanda Thomas has completed the requirements to be named an ASQ-Certified Manager of Quality/Organizational Excellence. What does this mean, you may ask? The American Society for Quality-Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives. They establish and monitor customer-supplier relations and help develop measurement systems to assess the organization. Furthermore, this individual is able to motivate and evaluate staff, manage projects, and use knowledge management tools and techniques.

Through this program, Wanda has a proficiency in quality management principles and practices. She works to improve business results and create a better workplace. This certification is a high recognition of peer excellence in her career. Again, EPIC Response is pleased to have Wanda catering to its customers’ needs.

EPIC Named Top 25 SBOY
3 Years in a Row!:
For the 3rd year in a row, EPIC Response has been named the Small Business of the Year by the Cobb Chamber of Commerce and AJC Media Solutions... More>

Emergency Preparedness
A tornado would never hit Downtown Atlanta. Multiple tornados would never ravage North Georgia. An office building would never catch on fire, especially mine. Have you ever said or thought those things?... More>